Policies

Payment: Your credit card will be charged at checkout for all the items in your shopping cart.

Domestic Orders
: We accept Visa, MasterCard, Discover, American Express and Paypal for orders within the United States. We also accept money orders and cashier's checks from U.S. banks. We do not accept personal checks. For particularly large orders, we may require a money order, bank check, or wire transfer.

International Orders
: Payment must be made through PayPal and you must be a verified PayPal user with a confirmed billing address. We also accept wire transfers, certified checks, and money orders.
VAT, Customs, Duty or Import Fees are the customer's responsibility.

We reserve the right to refund any order, at any time, at our discretion.

Free Shipping Policy
If you receive free shipping with your order, and you return the entire order, please note that we will deduct $4.95 from the total refund to cover our shipping and handling costs to you.


Replacement or Repair
We warranty our jewelry for 30 days against any manufacturer's defects. If a jewelry item fails within that period of time, we will either repair or replace the item. Issues arising from normal wear and tear, accidental breakage, loss, or abuse are not covered. The customer is responsible for a $5.00 shipping and handling fee. This payment should be sent to us with the item being returned in the form of a check or money order payable to The Jewelry Vine. Please remember that items being shipped back to us must be sent back in a box or bubble envelope.

Sales Tax
The Jewelry Vine is required by law to collect 7% New Jersey state sales tax for purchases in the State of NJ.

Cancellations at Our Discretion
The Jewelry Vine reserves the right to cancel and refund any order that we deem suspect or fraudulent.

Lost Packages
In the rare event that our shipping carrier states that they have delivered your package, but you claim that you did not receive it, we will file an insurance claim for your order. In order for us to refund your order or send you replacement merchandise, we will first need to receive a detailed letter stating that the item was ordered, but wasn't received. Your signature is required on this letter and must be received before we can refund you or send you replacement merchandise.

Promotional Codes
It is our policy that we accept only one promotional code per order. Discount codes may not be combined.
Only one discount offer can be applied at any given time.

Privacy Policy
The Jewelry Vine assures you that we will not share or sell your personal information in any way.

Secure Transactions
We use the latest technology for secure transaction processing (SSL).